Policies

All sales of digital products are final once the file has been downloaded. Because our products are delivered instantly and digitally, we are unable to accept returns or issue refunds after download.

If you experience a technical issue with your file — the file won't open, the download link is broken, or the content is incorrect — contact us within 7 days of purchase at michelle.e.humes@gmail.com. We will provide a replacement file or store credit at our discretion.

We do not offer refunds due to a change of mind, accidental purchase, or incompatibility with software you do not have. Please check the compatibility information listed on each product page before purchasing.

For orders placed on Etsy, Etsy's buyer protection policy also applies.